Privacy Policy
Your data stays protected
Your data helps us get your cars delivered — nothing more. Colbcast only collects information needed to run the store safely.
Privacy at a glance
We collect only what we need to:
- Process orders
- Deliver your cars
- Manage accounts
- Improve the website
We never sell your personal data. Questions? Email contact@colbcast.co.uk.
About Colbcast
Colbcast is a UK online retailer specialising in Disney Pixar Cars diecast collectibles. Contact: contact@colbcast.co.uk.
Data controller: Colbcast (UK). For data protection enquiries, email us at the address above. Shopify processes checkout, customer accounts, and store hosting on our behalf. See Shopify’s privacy policy for their processing.
Your information
Orders
- Name, email, and UK delivery address
- Order items, prices, postage, and discounts
- Payment confirmation — we never store your full card number
Accounts
- Email address
- Secure Shopify login
- Order history in your account
Contact & marketing
- Contact form: name, email, reason, message, optional order number
- Newsletter signup: email address only (with your consent)
- Back-in-stock alerts: email address when you request a notify-me alert
Reviews
- Product, rating, review text, and display name
On your device
- Shopping basket until checkout or cleared
- Wishlist saved in this browser
- Theme and accessibility preferences
Site usage
- Aggregated statistics about how the site is used — only if you accept analytics cookies
We do not sell your personal data.
Cookies and similar technologies
We use cookies and browser storage to:
- Keep your basket available
- Remember preferences
- Improve site performance
- Understand site usage (only with your consent)
You can control cookies through your browser settings. When you first visit, we ask whether to accept analytics cookies or use essential cookies only.
Why we use your data
- To fulfil your order — processing payments, delivery, and account features
- To help you — responding to enquiries and support requests
- To improve Colbcast — keeping the shop secure and working well
- With your consent — for marketing such as our newsletter
- When the law requires it — for tax, accounting, or consumer law
Who receives your information
- Shopify — checkout, customer accounts, order processing, and store hosting
- Royal Mail — name and address on delivery labels
- Email services — to send order updates and reply to contact messages
- Analytics providers — only if you accept analytics cookies
We only share what is necessary to operate the store. We do not sell personal data to third parties.
How long we keep data
- Orders — for support and legal requirements (typically up to 6 years for business records)
- Accounts — while your account is active; deletion on request where legally allowed
- Contact messages — as long as needed to resolve your enquiry
- Newsletter — until you unsubscribe
Your rights (UK)
You may have the right to access, correct, delete, or restrict use of your personal data, and to object to certain processing. Contact contact@colbcast.co.uk to exercise these rights. You may also complain to the ICO (ico.org.uk).
Security
We use HTTPS and trusted industry partners for payments and hosting. No online method is 100% secure, but we work to protect your data responsibly.