FAQ
How long does shipping take?
Usually 2–5 working days in the UK after dispatch. See our shipping page for Royal Mail services and free-postage tiers.
How do I pay?
Checkout uses Stripe for secure card payment. You will be redirected to Stripe to complete your order.
Do you restock items?
Some lines are limited, but we restock popular products when possible. Stock shown on the site is updated from our catalogue.
Can I cancel an order?
Yes, before it has been dispatched. Email contact@colbcast.co.uk or use Contact with your order number.
What is your returns policy?
See our Returns Policy — 14-day change-of-mind returns on unopened items, plus your rights for faulty goods.
What categories do you sell?
Singles, Deluxes, Multipacks, Mini Racers, Haulers, and US Exclusives — browse via the shop or category links on the homepage.
Do I need an account?
No — you can checkout as a guest. An account lets you track orders and leave reviews. Register or log in.