Privacy Policy

Your data stays protected

Your data helps us get your cars delivered — nothing more. Colbcast only collects information needed to run the store safely.

Last updated: June 2026 · UK GDPR

Privacy at a glance

We collect only what we need to:

We never sell your personal data. Questions? Email contact@colbcast.co.uk.

About Colbcast

Colbcast is a UK online retailer specialising in Disney Pixar Cars diecast collectibles. Contact: contact@colbcast.co.uk.

Data controller: Colbcast (UK). For data protection enquiries, email us at the address above.

Your information

Orders

  • Name, email, and UK delivery address
  • Order items, prices, postage, and discounts
  • Payment confirmation — we never store your full card number

Accounts

  • Email address and username
  • Secure login information (passwords are encrypted)
  • Profile details linked to your account

Contact & marketing

  • Contact form: name, email, reason, message, optional order number
  • Newsletter signup: email address only (with your consent)

Reviews

  • Product, rating, review text, and display name

On your device

  • Shopping basket and wishlist until checkout or cleared
  • Selected delivery option for convenience
  • Secure login information to keep your account signed in

Site usage

  • Aggregated statistics about how the site is used — only if you accept analytics cookies

We do not sell your personal data.

Cookies and similar technologies

We use cookies and browser storage to:

  • Keep your basket available
  • Remember preferences
  • Improve site performance
  • Understand site usage (only with your consent)

You can control cookies through your browser settings. When you first visit, we ask whether to accept analytics cookies or use essential cookies only.

Why we use your data

  • To fulfil your order — processing payments, delivery, and account features
  • To help you — responding to enquiries and support requests
  • To improve Colbcast — keeping the shop secure and working well
  • With your consent — for marketing such as our newsletter
  • When the law requires it — for tax, accounting, or consumer law

Who receives your information

  • Payment partners — to process card and PayPal payments securely
  • Royal Mail — name and address on delivery labels
  • Email services — to send order updates and reply to contact messages
  • Hosting and account services — to run the website and keep accounts secure
  • Analytics providers — only if you accept analytics cookies

We only share what is necessary to operate the store. We do not sell personal data to third parties.

Technical service providers

Our processors include Stripe and PayPal (payments), Google Firebase (hosting, database, authentication, analytics when enabled), and Resend (transactional email).

How long we keep data

  • Orders — for support and legal requirements (typically up to 6 years for business records)
  • Accounts — while your account is active; deletion on request where legally allowed
  • Contact messages — as long as needed to resolve your enquiry
  • Newsletter — until you unsubscribe

Your rights (UK)

You may have the right to access, correct, delete, or restrict use of your personal data, and to object to certain processing. Contact contact@colbcast.co.uk to exercise these rights. You may also complain to the ICO (ico.org.uk).

Security

We use HTTPS and trusted industry partners for payments and hosting. No online method is 100% secure, but we work to protect your data responsibly.